This session will present the different challenges for telco companies when they deploy support chatbots for clients, this is based on a real experience of working with chatbots in a
telco company Telefónica based on Guatemala and some countries in Central America.
The session also present a simple architecture, the workflow and the way to implement
service mesh with Linkerd, kubernetes and Openfaas, and how they interact together to implement canary deployments to create a simple and fast strategy to manage chatbots as a serverless functions.
At the end of the session the speaker present a short demo on how can implement a canary, blue/green deployments for serverless chatbots with some support intelligence.